Contact Us
How can we help? We're available 24 hours a day.
Send us an Email
Contact our agents about your booking, and we'll reply as soon as possible.
📧 info@llivo.com
Call Us
For anything urgent, you can call us 24/7 on a local or international phone number.
📞 +1 682 593-9337
Contact the Property
For details about your stay, they usually know best.
🌍 15505 Bluffdale DR Roanoke TX
Frequently asked questions
1. How can I rent transport for my additional needs during my stay?
You can book transportation services directly from your host on the Llivo website. Simply select the transport option while making your booking or contact your host through the platform for arrangements.
2. Is my credit card information saved on Llivo's platform?
No, Llivo does not save your financial information. All transactions are securely processed through Stripe, which does not store your credit card details.
3. What details about myself do I need to provide?
You should share details that you believe will help your host or guest get to know you better. Information about your career, education, interests, and age can make for a more engaging introduction and enhance the overall experience.
4. How will my host find out about my itinerary details?
You can share your itinerary details with your host via SMS or through the Llivo platform messaging system as part of your introduction.
5. Can I cancel my booking?
Yes, you can cancel your booking according to Llivo's cancellation policy. Please refer to our cancellation terms and conditions on the website for detailed information.